§ 1 General
These General Terms and Conditions govern the contractual relationship between MAXIM KAFFEE GmbH (hereinafter referred to as “MAXIM KAFFEE”) and private consumers and entrepreneurs or institutions (hereinafter referred to as “Buyer”) who purchase goods from MAXIM KAFFEE.
Consumers within the meaning of the GTC are natural persons who enter into a business relationship with MAXIM KAFFEE without being able to attribute a commercial or independent professional activity to them.
Entrepreneurs within the meaning of the GTC are natural/legal persons or partnerships with legal capacity who maintain a business relationship with MAXIM KAFFEE in the exercise of their commercial or independent professional activity.
The contract language is German or English.
§ 2 Contract
Your contractual partner is MAXIM KAFFEE GmbH. Contracts in our online shop can currently only be concluded in German or English. Our promotional offers are non-binding unless they become part of a contractual agreement.
Before submitting your order, you have the opportunity to review and correct the data you have entered. By submitting your order, you are making a binding contractual declaration. Confirmation of receipt of the order follows immediately after technically correct receipt of your order.
A binding contract is concluded when we accept your order.
The confirmation of receipt does not constitute acceptance of your order (unless we request payment for the first time there), but is only intended to inform you that your order has been received and can be used for archiving purposes.
§ 3 Shipping Costs
Shipping costs within Germany are a flat rate of €5.90 per delivery for orders up to €30. Shipping is free for orders over €50. We ship via DHL or GLS.
Orders to other countries are subject to international shipping costs. Additional costs such as customs duties and customs processing fees may arise and are not covered by MAXIM KAFFEE. Please contact your local customs authority for exact costs and fees.
§ 4 Delivery
Available items will be delivered to the address provided by the Buyer within 4 business days of the contract conclusion. Should unplanned delivery delays occur, we will notify you by email.
§ 5 Transfer of Risk
The risk of accidental loss or deterioration of the goods passes to the Buyer after the first delivery attempt. If the purchase is a commercial transaction and not a consumer transaction, the risk passes upon handover to the carrier or shipping service provider.
§ 6 Retention of Title
The goods remain our property until full payment has been made.
§ 7 Prices
The price listed in the respective offer is the final price, including VAT and any other price components. The price does not include shipping costs.
§ 8 Warranty and Complaints
For goods delivered by us, the statutory warranty period of 2 years applies to consumers. The period begins upon delivery of the goods. Warranty claims against entrepreneurs are limited to one year from delivery.
Entrepreneurs must report obvious defects in writing immediately, but no later than 14 days after receipt of the goods. For non-obvious defects, the obligation to notify immediately applies, no later than 14 days after discovery. Timely dispatch of the notice is sufficient to preserve the Buyer’s rights. Section 377 HGB applies additionally for merchants.
For service inquiries, please contact our customer service:
MAXIM Kaffee GmbH
Reisingerstr. 3
80337 Munich
Phone: +49 179 4268791
Email: info@coffee-maxim.com
§ 9 Limitation of Liability
For damages other than those resulting from injury to life, body, or health, MAXIM KAFFEE is liable insofar as such damages are based on intentional or grossly negligent conduct or on culpable breach of a material contractual obligation — further liability for damages is excluded. Claims arising from a guarantee provided by MAXIM KAFFEE regarding the quality of the purchased item and the Product Liability Act remain unaffected.
§ 10 Place of Jurisdiction
Disputes arising from these GTC are subject to the laws of the Federal Republic of Germany — the UN Convention on Contracts for the International Sale of Goods is excluded. If the Buyer is a merchant or a legal entity under public law, the exclusive place of jurisdiction for all disputes is the registered office of MAXIM KAFFEE GmbH in Munich. The same applies if the Buyer does not have a general place of jurisdiction in Germany or if their residence or whereabouts is unknown at the time of filing the lawsuit.
Last updated: September 2026